Get in Touch
We're here to help with any questions about your wellness journey, technical support, or partnership opportunities.
How to Reach Us
Live Chat
Real-time assistance
Available in app
Immediate response
Emergency Support
Urgent safety concerns
+351-XXX-XXX-XXX
24/7 availability
Our Office
Rua da Wellness, 123<br />1200-001 Lisboa, Portugal
Mon-Fri: 9:00 - 18:00 WET
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Frequently Asked Questions
Quick answers to common questions
How do I become a verified therapist?
Visit our How It Works page and click 'Join as Therapist' to start the verification process.
What if I need to cancel or reschedule?
You can manage bookings in your account. Cancellation policies vary by therapist.
How do I report a safety concern?
Use the 'Safety Concern' category in this form or call our emergency support line immediately.
Are payments secure?
Yes, we use bank-level encryption and secure payment processors for all transactions.