Trust & Safety
Your safety is our highest priority. Learn about our comprehensive safety measures, reporting procedures, and professional standards.
Important: Emergency Services
MyTherapySpaces is not an emergency service.If you are experiencing a mental health crisis, thoughts of self-harm, or are in immediate danger, please contact your local emergency services immediately.
How We Keep You Safe
Professional Verification
All therapists undergo rigorous identity and credential verification
- Government ID verification
- Professional license validation
- Background checks
- Reference verification
Secure Communications
End-to-end encrypted messaging and secure file sharing
- Encrypted chat messages
- Secure file uploads
- No data sharing with third parties
- GDPR compliant
Transparent Reviews
Only verified clients can leave reviews after completed sessions
- Verified session requirement
- Anti-fake review measures
- Report inappropriate content
- Professional response options
How to Report Safety Concerns
Immediate Safety
If you're in immediate danger, contact local emergency services first
Document Evidence
Take screenshots, save messages, and note specific details
Report to Platform
Use our reporting system to file a complaint with evidence
Investigation
Our safety team reviews and takes appropriate action within 24 hours
Professional Standards & Code of Conduct
All professionals on our platform must adhere to strict ethical guidelines, maintain appropriate boundaries, and provide services within their scope of practice. We regularly audit compliance and take swift action against violations.